Workshop Repairs

Workshop Hours: Mondays, Wednesdays, Fridays 8.30am-5pm. Contact us to book.

Let us do the hard work for you! From puncture repairs and indexing your gears to a full strip and rebuild – we’ve got you covered. Come see us to make sure your bike is working in tip top condition. We offer services to cover all budgets and requirements. As a retail shop specialising in family & commerical cycling our mechanics are also specialists in cargo bikes with year’s of experience riding and maintaining a range of cargo bikes.

To book a service or to find out more, please drop us a message using the contact form at the bottom of the page or give us a call on 01223 789606. 

Walk in customers are always very welcome, but as our workshop can get very busy we can’t always guarantee same day repairs. If you’re popping in for a quick repair or service we always recommend ringing ahead and we can advise on availability.

Coronavirus Information & Services

We’re here to keep Cambridge cycling during this time. We have new services and are a registered repairer for the Fix Your Bike Voucher Scheme.

Bike Collection Service

For those working from home and/or looking after children we know it can be difficult to get out and get your bike repaired. We are offering a new Collection & Drop off service during this unprecedented time, covering Cambridge and the surrounding villages.

Collections / Drop offs will be 9.30am-12.30pm on Tuesdays & Thursdays. For most repairs we will need to take the bike away and drop back at the next session but will advise if a repair on site is available. To view a map of the area click here.

There will be a charge of £20 covering collection and drop off. If you only require a collection or drop off individually (i.e. if you wish to collect your bike from our shop rather than having it dropped off) then the charge will be £12.

As of January 2021, we are trialling a wider area (see map above). The price for this area will be £18 one-way or £36 for the full collection & return service.

There will also be a minimum labour charge of £10 for all repairs (plus any parts).

For more urgent collections or drop off outside of our regular times contact us for availability and pricing.

IMPORTANT: Regrettably we cannot offer this service if you or anyone in your house hold is self isolating.

Social Distancing Procedure


Mandatory Workshop Social-Distancing Procedure

We have put measures in place to ensure we maintain social distancing while still offering bike repairs and servicing at our workshop. Please note we cannot currently offer our Courtesy Bike service when implementing the procedure.

Drop your bike off without contact

We have customer Bike Drop Off Point – simply drop your bike by our outdoor benches (marked) and call us to let us know it is there before you leave. We will come out and talk with you about the bike while keeping social distancing.

We will then disinfect all contact points and bring it into the workshop.

IMPORTANT: Only drop bikes during our opening hours and only leave at the Bike Drop Off Point once you have spoken with us.


Where possible we can issue all invoices for work online meaning you can pay from home or from your mobile device prior to collection. Just let us know once you’ve paid and we will check our account and confirm. This should limit contact time between staff and customers.

Bike collection without contact

Once payment for a repair has been made online you can come and collect your bike without seeing staff. After we complete a repair we will call you to talk through the work that has been completed and email you a photo of the report sheet. Then just let us know just before you are due to arrive for collection and we will place your bike back in the bike rack for you to pick up. All bike’s will be disinfected prior to collection.

Fix Your Bike Voucher Scheme (£50 Free Servicing)

We’re excited to be part of the new Government Fix Your Bike Scheme as a registered cycle repair shop. The scheme provides vouchers for £50 worth of labour and parts to make a bike roadworthy and fit for purpose. Come and get your bike fixed and get riding!

The vouchers haven’t been released yet, but get in touch at and we can put you on our dedicated reminder Newsletter so you’re the first to know they are.

Bicycle Servicing Packages

Please browse our bicycle servicing packages below.

Bronze - (35 Point Safety Check) £20 Standard Bike / £25 Cargo Bike

  • Safety check and assessment with notes on work needed
  • Wheels checked for true
  • Drivetrain lubricated
  • Brake and Gear – minor adjustment
  • Tyres inflated
  • Box/cargo areas checked and all bolts checked (Only on Cargo Bikes)

Silver - recommended 6 monthly service (inc. complimentary bike hire) £35 Standard Bike / £45 Cargo Bike

  • Everything in the bronze service
  • Brake and gear adjust
  • Adjust hubs and headsets if applicable/possible
  • Check all nuts and bolts are secure
  • Basic Truing
  • Cables lubricated
  • Frame wiped down
  • One basic part fitted (ie tube, brake pads) all other fittings extra
  • Box/cargo areas checked and all bolts checked (Only on Cargo Bikes)

*For complimentary bike hire we need to take a copy of photo ID such as a driving license.

Gold - recommended yearly service (inc. complimentary bike hire*) £65 Standard Bike / £80 Cargo Bike

  • Everything in silver service
  • Seatpost removed and regreased
  • Wheels trued and tensioned
  • Clean, degrease and relube the drivetrain ‘standard clean’’
  • Box/cargo areas checked and all bolts checked (Only on Cargo Bikes)

Parts fitted as part of gold service pricing; cables, chains, cassettes, pads, tubes, cranksets, tyres – cost of part extra

*For complimentary bike hire we need to take a copy of photo ID such as a driving license.

Platinum - our super deluxe service when your bikes needs some serious TLC! (inc. complimentary bike hire*) £130 Standard Bike / Price by arrangement for Cargo Bike

    • Full strip and rebuild
    • Frame clean
    • Hubs, headset, bottom bracket cleaned and regreased
    • Includes, chasing, facing and reaming where required.
    • All cables replaced as standard (standard galvanised, extra for stainless)
    • Frame checked for alignment and damage
    • All standard parts fitting included. Accessories fitting extra
    • Box/cargo areas checked and all bolts checked (Only on Cargo Bikes)

*For complimentary bike hire we need to take a copy of photo ID such as a driving license.

Ad Hoc Services

If you don’t require one of our full packages then see below for the prices of our individual services. These prices are for labour only, any parts fitted will cost extra.

Puncture Repair – £8

Puncture Repair on wheel with Hub Gear or E-Bike Motor – £15

Hub service (ball bearing) – £21

Hub Cone Adjustment – £16

Wheel True – £21

Spoke replacement and wheel true £26 + £1 labour per each spoke replaced

Adjustment – £11

Fitting – £16

Ream & face frame – £25

Adjustment – £11

Fitting – £16

Chase & Face Frame – £25

Fit Chain – £9

Fit Cassette – £11

Fit Cable – £11

Fit front or rear mech – £16

Index front or rear mech – £9

Fit Pads (excluding disc ) – £11

Fit Cable – £11

Fit Unit – £16

Disc brake bleed (each) – £21

Brake adjustment (per brake) – £8

Pedals – £6

Grips – £5

Saddle – £5

Seatpost – £5

Handlebars – £16

Handlebar tape – £11

Shifter/Brake lever – £16

Mudguards – £11

Request a Bike Service 

Please let us know as much information about your requirement. We will be in touch to confirm your booking. 

10 + 8 =

Repair FAQs

*How does the Complimentary Bike work?

We offer free complimentary bike hire for Silver, Gold and Platinum services. All we require is a copy of your photo ID (either driving license or passport).

You can keep the bike for as long as your bike takes to repair.

For other repairs and services we can offer a replacement hire bike for a cost of £10.

Can I only drop of my bike for servicing on Monday or Thursday?

You are welcome to drop your bike in any day of the week for a service. However the service will only be done on Monday or Thursday. For example you could book a service on a Thursday and drop the bike off to us on a Tuesday.

Do you offer call-out servicing?

We don’t offer call-out servicing.

Our only off-site servicing is our mobile Dr Bike, which can be booked for businesses or events for a 3 hour minimum. Please visit our Dr Bike page for more information.

Do you sell spare parts?

We stock a range of spare parts that are compatible with most bikes. However if you are unsure or would like a specific component, please get in touch a we can check our stock for you.

I'm not sure what level of servicing my bike needs!

Please read through the bicycle servicie packages above. If you are still uncertain please call up, or pop in for one of our mechanics to assess your bike.

I bought a bike from you, do I get a free service?

All of the bikes we sell include a free 6 month service. Please get in touch to make a booking.

How long does your bike servicing take?

For puncture repairs it is approx. 10-15 mins (if a mechanic is available immedaitely)

Other servicing takes between 30 mins – 2 hours depending on the level of service required.