We have now entered a number of different models from our fleet of Babboe bikes into the Babboe recall website. We have received three different responses.

1/ Your bike is recalled.

Dear Outspoken Cycles,  

Thank you for checking the frame number of your Babboe cargo bike. We have received your information correctly. 

Unfortunately, your cargo bike does not meet the safety requirements. This means that your cargo bike is included in the recall. Babboe strongly advises you not to use your cargo bike anymore. 

This is due to serious safety risks, which can lead to serious injuries. With intensive use, hairline cracks may appear in the frame. These cracks can lead to sagging of the frame and therefore create an unsafe situation. 

We will contact you as soon as possible about the next steps for replacement or a suitable alternative for your cargo bike. We will also compensate you for the inconvenience. 

We understand that you will have questions at this time. Read the answers to frequently asked questions   here .

We realize that these measures are very annoying for you and offer our sincere apologies. 

Kind regards, 

Babboe   

2/ Your bike is being Investigated.

Dear Outspoken Cycles,

Thank you for checking the frame number of your Babboe cargo bike. We have received your information correctly.

Babboe takes the safety of its customers very seriously and does not want them to run any risks. That is why Babboe advises you not to use your Babboe cargo bike until further notice.

We cannot currently guarantee that your cargo bike meets the safety requirements. There may be defects in the frame and/or other parts of the cargo bike. This can lead to safety hazards resulting in serious injury.

We are currently conducting an in-depth investigation into the possible causes of these safety risks. We are also working on solutions to eliminate these risks.

We will contact you as soon as possible about the next steps and a possible recall.

We understand that you will have questions at this time. Read the answers to frequently asked questions here .

We realize that these measures are very annoying for you and offer our sincere apologies.

Yours sincerely,

Babboe

3/ Frame Number not recognised

Dear Outspoken Cycles,

Thank you for entering the details of your Babboe cargo bike on www.controleerjeframe.nl . We have received your information correctly.

As soon as we know more about your cargo bike, we will contact you. In addition, we may need more information from you. If this is the case, we will contact you by email or telephone.

Babboe takes the safety of its customers very seriously and does not want them to run any risks. That is why Babboe advises you not to use your Babboe cargo bike until further notice.

We cannot currently guarantee that your cargo bike meets the safety requirements. There may be defects in the frame and/or other parts of the cargo bike. This can lead to safety hazards resulting in serious injury.

We are currently conducting an in-depth investigation into the possible causes of these safety risks. We are also working on solutions to eliminate these risks.

We understand that you will have questions at this time. Read the answers to frequently asked questions here .

We realize that these measures are very annoying for you and offer our sincere apologies.

Yours sincerely,

Babboe

Link to Babboe’s FAQs here https://controleerjeframe.nl/faq/

Reading the full list it seems that the advice is still not to ride the bike – unless Babboe has sent a message specific to your bike saying that it is safe to ride.

What is the safety issue?

Babboe do give us some information

This is due to serious safety risks, which can lead to serious injuries. With intensive use, hairline cracks may appear in the frame. These cracks can lead to sagging of the frame and therefore create an unsafe situation.

What is the redress

We will contact you as soon as possible about the next steps for replacement or a suitable alternative for your cargo bike. We will also compensate you for the inconvenience. 

When Can I ride my Bike?

Unfortunately, this is not yet known. We will inform you about this as soon as possible via the Babboe website and by e-mail.

We will be back to you as more questions are answered