The statement below was issued today by Babboe:

IMPORTANT SAFETY WARNING *UPDATE*
7th March 2024

Safety Notice – Updated 07.03.24

Dear Babboe Dealer,

It has been identified that that intensive use of certain Babboe models may result in hairline cracks to appear on the frame. These cracks can, therefore, lead to potential harm, should the frame collapse. We have updated our UK safety notice, which now contains 5 additional models. This notice has been issued to the local authorities in the UK and we would kindly ask you to read, download, print and display it in store.The below models are all subject to the safety notice, and we request customers who own these bikes to stop riding them, whilst we continue to further investigate the next steps on these models.

Models as of 06.03.24

Babboe City Mountain
Babboe Curve/Curve-E/ Curve Mountain 
Babboe Big / Big-EBabboe
Dog / Dog-E
Babboe Max-E
Babboe Mini Mountain 
Babboe /Raleigh Pro Trike / Trike-E/ Trike XLBabboe
Carve-E / Carve Mountain 

Additional Models added 07.03.24
Babboe Slim 
Babboe Go-E / Go Mountain
Babboe Flow-E / Flow Mountain

Raleigh, our importer, will support Babboe in the UK. When we have a further update to share, they will contact you to discuss the next steps.

Thank you for your support.

Babboe
Babboe takes its customers’ safety very seriously and does not want them to be at any risk.  That is why Babboe advises not to use the Babboe cargo bike models listed below until further notice.

We currently cannot guarantee that our cargo bikes meet the safety requirements set. There are defects in the frame and/or other parts of the cargo bike. This could lead to safety risks resulting in serious injuries.

We are currently conducting an in-depth investigation into the possible causes of these security risks. We are also working on solutions to eliminate those risks.

Do you own one of the Babboe models listed below? Then go to www.checkyourframe.co.uk, please register your cargo bike there using the frame number and submit your contact details. We will contact you as soon as possible about the next steps and a possible recall.

The following cargo bike models are involved:
*Additional Models 07.03.24
Babboe Slim
Babboe Go-E / Go Mountain
Babboe Flow-E / Flow Mountain
Babboe City Mountain
Babboe Curve / Curve-E / Curve Mountain
Babboe Big / Big-E
Babboe Dog / Dog-E
Babboe Max-E
Babboe Mini Mountain
Babboe/Raleigh Pro Trike / Trike-E / Trike XL
Babboe Carve-E / Carve Mountain
Babboe & Raleigh UK,

Babboe’s UK Importing partner, temporarily halted the sales of these models on of 15th February 2024.

Babboe City / City-E / Mini / Mini-E
In addition, the Babboe City / City-E / Mini / Mini-E are subject to a recall campaign. If you own one of these four models, please visit www.checkyourframe.co.uk to register your bike model using the frame number and leave your contact details so you can be contacted about the recall as soon as possible and appropriate redress. If you cannot access the internet, please contact us using the information below and we will be able to assist you.

We realise that these measures are very inconvenient for you and sincerely apologise for that.The frame number is located on the left side of the bottom bracket and/or on the sticker on the seat tube.
Can’t find the frame number? Then check: https://www.babboecargobike.com/customer-service/where-can-i-find-my-cargo-bikes-frame-numberDOWNLOAD PDFCustomer Service
Tel:       +441271 500 194                    Email: service.uk@babboe.com
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Raleigh UK Ltd.,136 Church Street,Eastwood, Nottinghamshire NG16 3HT United Kingdom